Lessons From The Landline: Focused Attention
In serving neighbors experiencing homelessness, we often focus on providing tangible needs like warmth and shelter. But sometimes the most meaningful act is offering focused attention, dignity, and the simple assurance that someone is seen and heard.
Rachel Reinink
Executive Director
My name is Rachel, and I serve as the Executive Director for Love, INC. But I wasn’t always in this role. I started as an Intake Specialist spending my days listening to people’s stories and doing my best to assist them…on a landline. Over time, I realized that I would hang up with an individual learning a valuable lesson.
This blog is a way for me to share what I have learned over the years, in hopes that maybe you will find meaning and a glimpse of God in these stories like I did.